NESS' front doort at John Street, Aberdeen

Resource Centres re-opening for appointments

NESS is currently open for appointments only.Please be aware of the following:

  • When booking an appointment, you will be asked questions to make sure you are unlikely to have COVID-19. You will be asked these again before entering the building for your appointment.
  • Please arrive at the exact time of your appointment, as we will be unable to let you into the building if you are early.
  • It is important that you are not late, as each appointment is strictly for 45 minutes. Our staff then have 15 minutes to clean before the next appointment.
  • Please remember to wear a mask and to use hand sanitiser on entry. Our staff will be wearing PPE for your safety.
  • Please get in touch to cancel the appointment if you feel unwell on the day. 
  • If you can’t attend the appointment for any reason, please get in touch to cancel. Appointments are extremely limited at the moment and we don’t want to waste any.

We are now able to arrange essential home visits.  Staff making essential ­­home visits are required to wear masks and/or other Personal Protective Equipment (PPE) in line with Government guidance.

That said, NESS is still open for business and we are here to help. If you need us please contact us in your preferred way.  We will continue to do all we can to help and assist you.

This could be for example:

In Aberdeen and Angus:

Tel (voice): 0345 271 2345

SMS: 07593 102004



Tel (voice): 01382 721455

SMS: 07713 711772 (text only)



Tel (voice): 0345 271 2345

SMS: 07968 013951


Facebook: @northeastsensoryservices

Deaf BSL users can also contact us via Contact Scotland- BSL.

The most important thing is that you are keeping safe and well.

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