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Make a referral

Refer someone to NESS for specialist support and advice

We accept referrals from other professionals, including GPs, social workers, Occupational Therapists and other health and social care professionals.

The person you are referring must know and consent to the referral, otherwise we cannot accept it.

People can also refer themselves to NESS for support.

You can refer someone by:

  • Phoning us to make an appointment on 0345 271 2345.
  • Contacting a Duty Worker – visit our Social Work and Rehabilitation page for duty times.
  • Completing the referral form and sending it to us by email or by faxing it to us on 01224 620122

What happens next?

Once we receive the referral, a social worker or rehabilitation worker will get in touch and arrange to meet the person being referred within 14 days to start the process of assessment.  The assessment will be completed within 28 days and a support plan will be agreed based on the outcomes that the service user wants to achieve for themselves.

Does the person have to have an assessment of need?

We recognise that not everyone will want a full assessment of need and may have some very specific questions or be looking for a specific piece of equipment.  We will support people in the way that is most suited to their particular needs.

 

“Your team have an outstanding level of dedication to your service users and a huge amount of empathy for the service user’s world…. “

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