Sonia Sievwright successfully graduated with an Honours degree and is returning to pursue further postgraduate study. Sonia graduated from Robert Gordon University with a BA (Hons) in Business with Marketing and with NESS providing practical assistance, advocacy and emotional support throughout her studies.
When Sonia began her degree, NESS supported her application for the Disabled Students’ Award (DSA) by providing evidence of her hearing loss and helping ensure that the university understood her communication needs. Through the DSA, Sonia received specialist equipment and software, including a wireless microphone system and lecture transcription tools, which enabled her to access learning materials more effectively.
Despite these adjustments, Sonia experienced ongoing difficulties due to unreliable hearing loop systems in lecture theatres, which sometimes prevented her from fully participating in lectures, discussions and group work. As the challenges continued, NESS stepped in to advocate on her behalf and ensure her concerns were heard
Sonia said:
“From the very beginning, NESS was there to support me. They provided practical guidance, helped me access the support I needed and, when challenges arose, they stood beside me and advocated for me. Knowing someone genuinely cared about my progress made a real difference.
“The support from NESS meant I never faced these challenges alone. They gave me confidence to keep believing in myself and reminded me that my voice mattered.”
As a single parent balancing university studies with family life, Sonia often had to dedicate additional hours to reviewing lecture recordings and catching up on missed information. She says the impact of communication barriers extended beyond her academic work, affecting her confidence, wellbeing and ability to fully participate in university life. Reflecting on her journey, Sonia highlighted the importance of accessible support for people with hearing loss, not only in education but throughout their careers. She is now preparing to begin a Master’s degree in International Marketing.
Speaking about the role NESS played in her success, Sonia added:
“Support is about much more than providing equipment or completing paperwork. It is about having someone who listens, understands, and is willing to stand beside you when challenges arise.
“I am proud of what I have achieved and grateful for the part NESS played in helping me reach my goals.”
Carla Marchbank, Statutory Services Manager, said “Sonia’s experiences highlight the significant impact that specialist sensory support services can have in providing not only practical but more importantly emotional support, helping people overcome barriers, achieve their ambitions and participate more fully in education and everyday life. We wish Sonia continued success with her studies.”
