Hospital Information Service

Providing information, advice and support to patients and their families

Based at Aberdeen Royal Infirmary, NESS’ Hospital Information Service offers practical and emotional support to you and your family and carers when you have been newly diagnosed with a sight loss.

British Sign Language Video

BSL Video

The Hospital Information Officer is available to sit down with you after your consultation with the Opthalmologist and explain your diagnosis and provide information and advice about what happens next.  He can direct you to the services you might need so you can get on with your life. Everyone's experience of sight loss is different and everyone has different needs.  The Hospital Information Officer will tailor the information and advice to meet your particular needs.

Having someone to talk to at this very early stage has been shown to improve people's ability to come to terms with their diagnosis and find ways of coping.

Ophthalmologists and other clinical staff have identified this service in Aberdeen as a hugely valuable resource.

The Hospital Information Service also provides information if you have a hearing loss via the Audiology Clinic.  The Hospital Information service can explain where you can get an assessment of your support needs, information about living with a hearing loss and where to get equipment to help with day to day life and to retain your independence.

Part funded byRNIB logo