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Hear 2 Help in Aberdeen

Contact Details
Aberdeen, Aberdeenshire

In partnership with NHS Grampian’s Audiology department, NESS is now HEAR 2 HELP  at 21 John Street in Aberdeen

We provide: Hearing Aid batteries, re-tubing, support, advice and access to other NESS services.

Trained volunteers, many of whom have a hHearing aid behind the earearing loss themselves, carry out basic hearing aid maintenance such as cleaning ear moulds or replacing tubing and batteries, to help people get the best performance from their NHS hearing aids and hear more clearly.

Cleaning and tubing

If you wear a Behind-the ear (BTE) NHS hearing aid with ear-mould, like this one,  our trained volunteers, some of whom have a hearing loss themselves, will undertake basic maintenance for you, such as cleaning ear moulds or replacing tubing and batteries, to help you get the best performance from your NHS Hearing aid and hear more clearly.

Hearing aids not serviced

Unfortunately, if you wear a tube fitting for mild hearing loss' aid like this one, we are unable to replace the tubing at John Street. You will still need to attend the Audiology Clinic at Woodend Hospital.

Drop in between 10am and 12noon on the second and fourth Tuesday of each month (except December). Dates for 2020 below:

  • 14th & 28th January
  • 11th & 25th February
  • 10th & 24th March
  • 14th & 28th April
  • 12th & 26th May
  • 9th & 23rd June
  • 14th & 28th July
  • 11th & 25th August
  • 8th & 22nd September
  • 13th & 27th October
  • 10th & 24th November
  • 8th December

We also issue batteries for NHS hearing aids 

If you just need new batteries, drop into NESS between 9.30 and 4.00 Monday to Friday where you can also find out about local support such as lipreading classes, special equipment, social and leisure groups and our joint sensory support services.

If you need to contact Audiology their contact details are:

Telephone: Reception: 01224 556200              Repairs 01224 556158

email: audiologydepartment1@nhs.net.