Equipment for people who are Deaf or hard of hearing

**UPDATE - Following Government guidance NESS offices and resource centres are now closed - click here for more details**

At our resource centres we have a range of equipment for people who are Deaf or hard of hearing to assist with everyday living.

People with NHS hearing aids can collect new batteries from any of our resource centres.

Our experts will demonstrate and provide training on devices which will help you in the home such as flashing doorbells, loop systems for hearing the TV and vibrating alarms.

Amplified phone and flashing doorbell

“The lady who came with the equipment was very helpful and went over everything with me.” 

 A.M., Aberdeen

"I'm so pleased with my EchoLink equipment. It has made such a difference to my life and that of my husband. The woman who came to set it up was so helpful, thank you again."

R.C., Brechin

Equipment Drop-in sessions (by area):


  • Tuesdays 9.30am - 12.30pm
  • Wednesday 1.30pm - 4pm
  • Thursdays 1.30pm - 4pm

(Also at other times by appointment.)


  • Tuesday 10am - 12pm
  • Thursday 10am - 12pm

(Also at other times by appointment.)


Please contact us for an appointment

Hear 2 Help

We also run a Hearing Aid maintenance and support service  in Aberdeen  and Elgin twice a month. Our volunteers may also help you at  Dr Gray's Hospital in Elgin, when you attend your Audiology appointment.

In Dundee we host hearing aid support with NHS Tayside. You can drop in and get a change of batteries or tubing and advice from our trained volunteers. 

If you live in Angus, NHS Tayside volunteers run a number of Hearing Aid drop-in clinics at various venues.  For more information visit Angus Hearing Aid drop-in clinics