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NESS services during lockdown

We are continuing to provide practical and emotional support during this very difficult time.  Although we cannot meet face to face or carry out home visits, we are maintaining contact on the phone, text, video conference and on social media.  Please get in touch if you need some help, information or advice.  A duty worker is available every Monday to Friday from 9am to 4pm.  They are available on a first-come first-serve basis, so you may have to wait for them to call you back.   We will do everything we can within the limits of the current Scottish Government guidelines to continue to provide flexible and responsive support.   We can deliver or drop off hearing aid batteries for NHS hearing aids and some assistive equipment.  Please get in touch if you need any help with anything and we will do our very best.

For Deaf BSL users, we have set up a closed Facebook group to share information and for Deaf BSL users to contact us.  

We are also posting information on the NESS Facebook page.  

We are taking new referrals remotely and we will make contact by phone to start the initial assessment process.  

Our audiobook library is closed.  Unfortunately, we are not able to send out the NESS News or any of our audio magazines at the moment.  All clubs and groups in Aberdeen, Moray, Dundee and Angus are not able to meet.    

For local help:

The Grampian Coronavirus Assistance Hub has been set up to provide support to people affected by Coronavirus.  The website has information about support and services that are available in the Grampian area, including Aberdeen, Aberdeenshire and Moray, with links to updates from the Scottish and UK Governments.  

Dundee City Council has information about local support and services during the Coronavirus/COVID-19 lockdown on their website.

Angus Council has information about local support services in the Angus area on the Angus Council website.

The British Deaf Association are producing a wealth of information about coronavirus, including daily updates, in BSL.